A broken computer can be a very difficult situation to handle, especially if the computer is your daily driver. Getting a computer repaired can be a scary thought, the fear of losing your priceless data and trusting it with people you don’t personally know. Other concerns include time and money. You would want your computer fixed in the shortest amount of time for the least amount of money. The notion of computer repair can send you into panic mode. There are a few things for you to consider before you take your computer to get it fixed at a repair center.
- Repair or replacement – The first question you should ask before taking in your computer to a service centre is “Would now be a good time to buy a new computer?” The answer to that question depends on many factors. These include the age of your computer, the number of times it has broken down in the past, and the severity of the damage. If your computer is pretty old or freezes all the time, it might be a good idea to buy a new one instead of spending on repairing the existing one.
- What will you do with your data? – Replace or repair, you still have to figure out what to do with your data. You need to be prepared for all kinds of scenarios. If the hard drive has been permanently damaged, it would be impossible to recover any of the data on it. This is why regular data backup is important. Personnel will also get access to your data while the computer is being repaired. Ensure to ask about data recovery and backup services when speaking with a repair service.
- Check if your warranty is still valid – If you are lucky enough to experience an issue with your computer while still under warranty, you may be entitled to free tech support from the manufacturer. They will perform the computer repair for free or replace the defective part for no added cost.
- Have a good idea on the repair cost – To avoid a big shock once you get the bill, enquire what the cost is going to be beforehand. Some repair services offer flat rate repair, but most centres will diagnose your computer to find out what is wrong with it before quoting a price.